Shipping policy
🌸 Shipping Policy – Skin by Lisha
At Skin by Lisha, we aim to get your orders to you as quickly and beautifully as possible ✨ Every parcel is packed with love so your self-care goodies arrive ready to pamper 💕
📦 Processing Times
All orders are prepared and shipped within 1–3 business days after payment is received. We know you’re excited to receive your treats, so we always do our best to get them out quickly 🫧💗
🚚 UK Shipping (Royal Mail)
We currently offer two tracked shipping options:
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Tracked 48 – £3.50 (Estimated 2–3 business days)
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Tracked 24 – £4.50 (Estimated 1–2 business days)
🌍 International Shipping (Royal Mail International)
Yes, we ship worldwide! 🌎✨
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EU Tracked – £9.99 (3–7 business days)
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International Standard – £14.99 (3–17 business days)
Delivery times may vary depending on location and customs processing.
📬 Order Issues / Missing Parcels
If your order is marked as delivered but hasn’t arrived:
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Please check with neighbours or your local delivery office.
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Double-check that your shipping address was correct at checkout.
We cannot be held responsible for parcels lost or delayed due to incorrect address details or customs issues, but if anything goes wrong, please reach out and we’ll always do our best to assist 💕.
💌 Need Help?
For shipping questions or support, contact us at:
📧 skinbylisha@gmail.com
📲 Instagram/TikTok: @skinbylishax
We aim to reply within 24–48 hours.